Quality/Configuration Manager

  • Quality
  • Italy
  • Osnago

Description

The resource will be responsible for developing a complete QA program according to ISO 9001:2015. to ensure that final products meet a company’s quality standards. The resource will also be responsible for developing the Configuration Management process to oversee the integrity and consistency of the system through its lifecycle.

Responsibilities

  • Develop or update company complaint and inspection procedures to ensure capture, investigation, and proper documentation
  • Plan and oversee inspection and testing of products to verify conformance with specifications and deliverables;
  • Investigate product complaints and reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements;
  • Manage claims/RMA by customers;
  • Define, implement, and integrate Configuration Management policies and procedures considering the rules already implemented into the configuration management database (PLM-WINDCHILL);
  • Update when necessary, baseline configuration documents and data elements under configuration control to maintain baseline integrity and support rollback activities;
  • Define and control the design baselines of subsystems developed by suppliers;
  • Support engineering and manufacturing during assessments.

Requirements

  • Bachelor’s degree (or equivalent) in engineering or related field;
  • Good knowledge of the English language;
  • Excellent analytical, problem-solving, and decision-making skills;
  • Knowledge of Quality standards;
  • Knowledge of Configuration Management process;
  • Knowledge of testing best practices, version-control procedures, and defect management processes;
  • Experience with hardware and software builds;
  • Experience with PLM SW (Windchill preferred);
  • Professional certification, such as Six Sigma, CQE, or CQA (preferred).

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